Privacy Policy

Effective date: 29,03,2025
Last updated: 03,04,2025

1. Who we are

This Privacy Policy explains how Necron Solutions LLC (“Necron Cryptographic Solutions,” “we,” “us,” or “our”) collects, uses, stores, and shares personal data when you:

visit necronsolutions.com;
create an account;
use our software, website, and related services;
contact us for support, sales, or other inquiries; or
purchase a subscription, license, or other digital product from us.

If you have questions about this Privacy Policy or our data practices, you can contact us at:

Necron Solutions LLC
930 Washington Avenue Suite 210-105
Miami Beach, FL 33139
Email: contact@necronsolutions.com
Support email: support@necronsolutions.com
Phone: +1 (305) 427-9288

2. Scope

This Privacy Policy applies to personal data collected through our website, product, customer support channels, sales communications, and related business operations.

It does not apply to third-party websites, services, or platforms that we do not control, even if they are linked from our website.

3. Merchant of Record and payment processing

For orders placed through our website, our online reseller Paddle.com may act as Merchant of Record for billing, payment processing, tax handling, returns, and certain customer service functions related to the transaction.

When you make a purchase, payment and billing details may be collected and processed by Paddle in accordance with Paddle’s own privacy notice and buyer terms. We may receive limited customer and transaction data from Paddle, such as your name, email address, country, subscription status, transaction identifiers, and other information reasonably necessary for order fulfillment, fraud prevention, customer support, and subscription management.

We do not store or process your full payment card details ourselves unless we expressly state otherwise.

Paddle privacy notice: https://www.paddle.com/legal/privacy
Paddle buyer terms: https://www.paddle.com/legal/buyer-terms

4. Personal data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

A. Information you provide directly

name;
business name;
email address;
phone number;
billing address;
account login details;
support requests and related correspondence;
marketing preferences;
any other information you choose to provide.

B. Account and service information

account ID;
subscription plan;
license or entitlement information;
product settings and preferences;
customer support history;
service usage information tied to your account.

C. Transaction information

If you purchase through Paddle or another payment provider, we may receive:

transaction ID;
product purchased;
subscription status;
billing country;
VAT, sales tax, or similar tax information;
refund, chargeback, and payment status information.

D. Technical and usage information

IP address;
browser type and version;
device type and operating system;
approximate location derived from IP;
pages viewed and actions taken on our website;
referring URLs;
log data, diagnostics, crash reports, and performance data.

E. Cookies and similar technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies to:

keep our website secure and functioning;
remember preferences;
analyze traffic and performance;
understand marketing effectiveness;
support sign-in and account management.

See Section 11 for more information.

5. How we use personal data

We use personal data for the following purposes:

to provide, operate, maintain, and improve our website, software, and services;
to create and manage user accounts;
to process purchases, subscriptions, renewals, refunds, and cancellations;
to provide customer support;
to send service-related messages, including billing notices, transactional emails, security alerts, and account updates;
to detect, prevent, and investigate fraud, abuse, security incidents, and illegal activity;
to comply with legal, tax, accounting, and regulatory obligations;
to analyze usage, troubleshoot issues, and improve product performance;
to market our products and services where permitted by law;
to enforce our terms, policies, and contractual rights.

6. Legal bases for processing

If the UK GDPR, EU GDPR, or similar laws apply, we rely on one or more of the following legal bases:

Contract: where processing is necessary to provide our services or fulfill a purchase.
Legitimate interests: where processing is necessary for our legitimate interests, including operating our business, fraud prevention, product support, security, analytics, and improving our services, provided those interests are not overridden by your rights.
Consent: where required by law, such as certain marketing communications or non-essential cookies.
Legal obligation: where processing is necessary to comply with legal or regulatory requirements.

7. How we share personal data

We may share personal data with the following categories of recipients:

Payment, billing, and subscription providers, including Paddle, to process orders, manage subscriptions, handle refunds, reduce fraud, and maintain billing records;
Hosting, infrastructure, and cloud service providers;
Analytics and error monitoring providers;
Customer support and CRM providers;
Email and communications providers;
Professional advisers, such as lawyers, auditors, insurers, and accountants;
Authorities, regulators, courts, and law enforcement, where required by law or to protect our rights;
Corporate transaction counterparties, if we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar event.

We do not sell personal data in the ordinary sense of selling customer lists for money.

8. How we use Paddle-related customer data

Where Paddle provides us with buyer data, we use that data only as reasonably necessary to:

fulfill and administer the order;
provide access to the purchased software or service;
provide customer support;
manage subscriptions, renewals, cancellations, and refunds;
prevent fraud and abuse;
comply with legal and accounting obligations;
send marketing communications only where permitted by law and, where required, with appropriate consent.

9. International data transfers

We and our service providers may process personal data in countries other than your own.

Where required by applicable law, we take appropriate steps to protect personal data transferred internationally, including by using contractual safeguards, adequacy decisions, or other lawful transfer mechanisms.

10. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:

provide the services;
maintain accounts and subscriptions;
comply with legal, tax, accounting, and regulatory obligations;
resolve disputes;
enforce agreements; and
establish, exercise, or defend legal claims.

Retention periods vary depending on the type of data and the reason we hold it. When we no longer need personal data, we will delete it, anonymize it, or securely store it until deletion is possible.

11. Cookies and similar technologies

We use cookies and similar technologies on our website. These may include:

Strictly necessary cookies for website operation, security, login, and fraud prevention;
Analytics cookies to understand traffic, product usage, and performance;
Functional cookies to remember settings and preferences;
Advertising or marketing cookies where applicable.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage cookies through:

our cookie banner or preference center, where available; and
your browser settings.

12. Data security

We use appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

13. Your privacy rights

Depending on your location, you may have the right to:

access the personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
object to certain processing;
request restriction of processing;
request portability of your data;
withdraw consent where processing is based on consent;
lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact us at support@necronsolutions.com.

We may need to verify your identity before fulfilling your request.

14. Marketing communications

We may send you marketing emails where permitted by law.

You can opt out of marketing emails at any time by:

clicking the unsubscribe link in any marketing email; or
contacting us at support@necronsolutions.com.

Even if you opt out of marketing, we may still send service-related or transactional communications.

15. Children’s privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal data from children below the age prohibited by applicable law.

If you believe a child has provided personal data to us, contact us and we will take appropriate steps.

16. Third-party services and links

Our website or service may contain links to third-party websites, integrations, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or processing practices.

When we make material changes, we will update the “Last updated” date and, where required by law, provide additional notice.

18. Contact us

If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, contact:

Necron Solutions LLC
930 Washington Avenue Suite 210-105
Miami Beach, FL 33139
Email: contact@necronsolutions.com
Support: support@necronsolutions.com
Phone: +1 (305) 427-9288