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Terms of Service

Effective date: 29,03,2025
Last updated: 03,04,2025

These Terms and Conditions (“Terms”) are a legal agreement between Necron Solutions LLC, trading as Necron Cryptographic Solutions (“Company,” “we,” “us,” or “our”), and the person or entity using our website, software, and related services (“Customer,” “you,” or “your”).

These Terms govern your access to and use of:

  • necronsolutions.com
  • Necron
  • any related applications, software, content, support services, and documentation we provide (collectively, the “Service”).

By accessing or using the Service, creating an account, or purchasing a subscription, you agree to these Terms. If you do not agree, you must not use the Service.

1. About us

Necron Solutions LLC
930 Washington Avenue Suite 210-105
Miami Beach, FL 33139
Email: contact@necronsolutions.com
Support email: support@necronsolutions.com
Phone: +1 (305) 427-9288
Website: necronsolutions.com

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and able to enter into a binding contract to use the Service.

If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

3. The Service

The Service is secure file encryption and management software.

The main features currently included in the Service are described on our website and pricing pages. We may update, improve, modify, or discontinue features from time to time, provided that we do not materially reduce the core functionality of any paid plan during its current billing term except where necessary for security, legal, or operational reasons.

4. Account registration

To use some or all of the Service, you may need to create an account.

You agree to:

  • provide accurate and complete information;
  • keep your login credentials confidential;
  • promptly update your account information if it changes; and
  • accept responsibility for activity under your account unless caused by our breach of security obligations.

You must notify us promptly at support@necronsolutions.com if you believe your account has been accessed without authorization.

5. Orders, billing, and Paddle

Orders placed through our website may be processed through Paddle.com.

Our order process is conducted through Paddle.com, our online reseller and Merchant of Record for orders placed through our checkout. Paddle handles payment processing, related billing operations, and certain customer service and return functions for those transactions.

For purchases processed by Paddle:

  • your purchase may also be subject to Paddle’s buyer terms and policies;
  • the prices shown at checkout will be the amount you are asked to pay, including any applicable taxes or charges presented at checkout; and
  • we receive the information reasonably necessary to provision the Service, manage your subscription, provide support, and administer the customer relationship.

6. Subscriptions and renewals

If you purchase a subscription, you agree to pay the applicable fees shown at the time of purchase.

Unless otherwise stated:

  • subscriptions renew automatically at the end of each billing period;
  • you authorize the applicable payment provider or Merchant of Record to charge the renewal fee using your saved payment method; and
  • renewals continue until cancelled.

We will clearly state on the checkout page whether you are purchasing a one-time product, a recurring subscription, a free trial that converts into a paid subscription, or another billing arrangement.

7. Free trials and promotions

We may offer free trials, promotional pricing, credits, or discounts from time to time.

Unless otherwise stated in the offer:

  • free trials are limited to one per user or organization;
  • we may require a payment method at signup;
  • a free trial may automatically convert into a paid subscription at the end of the trial period; and
  • promotional offers may be modified or withdrawn at any time before purchase.

8. Fees and taxes

All fees are displayed in the currency shown at checkout.

Where applicable, taxes such as VAT, GST, or sales tax may be added or included at checkout by the Merchant of Record or payment processor, depending on your location and the transaction structure.

You are responsible for any taxes, duties, or similar charges not collected at checkout that are legally payable by you.

9. Cancellations and refunds

You may cancel your subscription at any time through your account portal or by contacting support@necronsolutions.com. Unless we state otherwise, cancellation stops future renewals but does not retroactively refund amounts already paid for the current billing period.

Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

Where purchases are processed through Paddle, refunds may be processed through Paddle in accordance with the applicable checkout and transaction structure.

10. License and permitted use

Subject to these Terms and your payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Service for your internal business or personal use, as applicable, in accordance with your selected plan.

You must not:

  • resell, rent, lease, sublicense, or commercially exploit the Service except as expressly permitted in writing;
  • copy, modify, or create derivative works of the Service except as permitted by law;
  • reverse engineer, decompile, disassemble, or attempt to extract source code, except where such restriction is prohibited by law;
  • use the Service to violate any law or third-party rights;
  • interfere with or disrupt the integrity, security, or performance of the Service;
  • access the Service to build a competing product or service; or
  • circumvent usage limits, access controls, or security features.

11. Customer data and content

You retain ownership of any data, files, text, content, or materials you submit to or process through the Service (“Customer Data”).

You grant us a limited, non-exclusive right to host, use, copy, transmit, display, and otherwise process Customer Data only as necessary to:

  • provide and maintain the Service;
  • prevent or address technical, security, fraud, or support issues;
  • comply with law; and
  • enforce these Terms.

You represent and warrant that you have all rights necessary to provide the Customer Data and that your use of the Service and Customer Data does not violate any law or third-party rights.

12. Privacy

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.

13. Acceptable use

You may not use the Service:

  • for unlawful, fraudulent, deceptive, or abusive activity;
  • to infringe intellectual property, privacy, confidentiality, or other rights;
  • to transmit malware, spyware, ransomware, or other harmful code;
  • to gain unauthorized access to systems, networks, or data;
  • to send spam or unauthorized marketing communications;
  • to store or process content that is illegal or prohibited by applicable law; or
  • in any way that could create security, legal, reputational, or payment risk for us or our service providers.

We may suspend or terminate access if we reasonably believe your use violates these Terms or presents legal, security, fraud, or operational risk.

14. Third-party services

The Service may interoperate with or link to third-party services, websites, software, or integrations.

We are not responsible for third-party services, and your use of them is governed by their own terms and policies.

15. Intellectual property

We and our licensors own all rights, title, and interest in and to the Service, including all software, technology, trademarks, branding, content, documentation, and related intellectual property, except for Customer Data.

No rights are granted except as expressly stated in these Terms.

16. Feedback

If you provide ideas, suggestions, recommendations, or feedback about the Service, we may use that feedback without restriction or compensation to you, and you grant us a perpetual, irrevocable, worldwide, royalty-free license to do so.

17. Beta features

We may make alpha, beta, preview, or experimental features available from time to time.

Unless otherwise stated, beta features are provided “as is,” may be changed or discontinued at any time, and may not be as reliable as production features.

18. Availability and support

We will use reasonable care and skill in providing the Service.

We do not guarantee that the Service will be uninterrupted, error-free, or available at all times. Planned maintenance, security events, force majeure events, third-party outages, and internet failures may affect availability.

Support is provided via contacting support@necronsolutions.com.

19. Suspension and termination

We may suspend or terminate your access to the Service immediately if:

  • you materially breach these Terms;
  • you fail to pay applicable fees;
  • we are required to do so by law;
  • your use creates security, legal, fraud, or operational risk; or
  • you become insolvent or subject to analogous proceedings, where permitted by law.

You may stop using the Service at any time and may terminate your account by contacting us or using available account controls.

Upon termination, your right to use the Service ends immediately, except for provisions that by their nature should survive termination.

20. Disclaimers

To the maximum extent permitted by law, except as expressly stated in these Terms, the Service is provided on an “as is” and “as available” basis.

We disclaim all implied warranties, representations, and conditions, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and satisfactory quality.

We do not warrant that the Service will meet every requirement, achieve any particular commercial outcome, or be compatible with every device, system, or integration.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

21. Limitation of liability

To the maximum extent permitted by law:

  • we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages;
  • we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or data;
  • our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount paid by you to us for the Service during the 12 months preceding the event giving rise to the claim.

These limitations do not apply to liability that cannot be limited by law, including fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or willful misconduct where applicable.

22. Indemnity

You agree to indemnify and hold harmless Necron Solutions LLC, its affiliates, officers, employees, and agents from and against claims, losses, damages, liabilities, costs, and expenses arising out of or relating to:

  • your misuse of the Service;
  • your breach of these Terms;
  • your Customer Data; or
  • your violation of any law or third-party rights.

23. Changes to the Service or Terms

We may modify the Service and these Terms from time to time.

If we make a material change to these Terms, we will post the updated version on our website and update the “Last updated” date. Where required by law, we will provide additional notice.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the updated Terms.

24. Governing law and disputes

These Terms are governed by the laws of the USA, excluding its conflict of laws principles.

The courts located in Miami, USA will have exclusive jurisdiction, unless applicable consumer law requires otherwise.

If you are a consumer, nothing in these Terms limits any mandatory consumer protections available to you under applicable law.

25. General

  • If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce any provision is not a waiver.
  • You may not assign these Terms without our prior written consent.
  • We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
  • These Terms, together with any incorporated policies, constitute the entire agreement between you and us regarding the Service.

26. Contact

Questions about these Terms should be sent to:

Necron Solutions LLC
930 Washington Avenue Suite 210-105
Miami Beach, FL 33139
Email: contact@necronsolutions.com
Support email: support@necronsolutions.com
Phone: +1 (305) 427-9288

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